Tag: online learning

  • “The move to online classes cost me €2000”: students given no support for online learning

    “The move to online classes cost me €2000”: students given no support for online learning

    Erica Carter investigates the financial impact online learning has had on third level students, as they express their frustration at the lack of government support for the move to online classes this year. 

    Taken by Jack Baty. Sourced from Flickr

    Due to the Covid-19 pandemic, third level education has been moved primarily online, with limited access to college and university facilities. This has forced students to buy equipment, such as laptops, software and broadband, which they say is a large added cost on top of education fees in the midst of a pandemic.

    Deborah Deegan, a second year TU Dublin student, was asked by her class tutor to buy a laptop that cost €1200, in order to run software they no longer had access to due to no longer being on campus – a cost on top of other expenses, such as furniture and Wifi. “In total the move to online classes cost me about €2000,” explained Deborah, “which includes the recommended laptop for my course, accessories like an external mouse and headphones, and furniture like a desk and a chair, because I previously didn’t have those in my room.

    “I also had to install new WiFi and my electricity bills are higher due to attending online classes and doing my assignments from home.”

    Rose Conway-Walsh, Sinn Féin TD and the party’s spokesperson on Further and Higher Education, is completely opposed to these costs. “Third-level students and their families are under unprecedented severe financial stress,” she said. “They need help to ensure they can stay on at college.”

    “This practical financial support should take the form of a reduction of fees, refund of accommodation paid, wider reach of SUSI, access to the College Assistance Fund and laptops including remote connection to broadband. These supports need to be made available immediately.”

    A spokesperson from the Department of Further and Higher Education, Research, Innovation and Science has detailed the additional funding provided in support of the students returning to education this semester. “This includes targeted student supports which will be of assistance to many students, particularly those with the least financial resources,” they said.

    “The Department has allocated €15 million of capital funding for a once-off COVID-19 grant to support disadvantaged students in the further and higher education sectors in accessing information and communication devices,” the spokesperson continued. “The grant is being made available to further and higher education providers, which are using it to purchase devices to support disadvantaged students who are encountering challenges in accessing devices for remote learning.”

    Supports such as laptop lending schemes were also only open for applications a few weeks into the college semester for some institutions, which meant students had to either buy a laptop or miss a few weeks of classes until they found out if they were eligible to be loaned one. “We were told during the summer there would be a laptop scheme for people who couldn’t afford them, but no information was provided until we had already been in classes a few weeks,” said Deborah. “Anyone that needed a laptop had already had to go out and get one because it was that or fall behind on our work.”

    Another problem that many students are facing is that they do not qualify for the Department of Further and Higher Education grants. As they or their parents or guardians do not fall within the eligible income bracket.

    TD Conway-Walsh is uneasy about this aspect of the grants. “I am concerned that despite Simon Harris being on public record telling me that eligibility for laptops would not be based on SUSI eligibility, I am being told by students that colleges are denying them laptops because they don’t receive SUSI,” she said. “I have written to the Minister to notify him of this.”

    He now says it is up to the third level institutions. “I fundamentally disagree with this as this is public money and eligibility for SUSI is too narrow to accurately reflect the financial status of many households.”

    When asked if any supports or funding were considered for students that weren’t deemed “disadvantaged”, the Department of Further and Higher Education, Research, Innovation and Science did not respond.

    “I don’t think it’s acceptable to ask students to pay this amount of money on top of their college fees, in the middle of a pandemic and a recession where many are now losing their jobs,” asserted Deborah. “We as students have invested our money into these institutions to give us an education but they won’t invest in us in order to provide us with that education.”

  • ‘NaTakallam has been my window to the world’ – The refugee language service ideal for lockdown learning

    ‘NaTakallam has been my window to the world’ – The refugee language service ideal for lockdown learning

    Learners and conversation partners connect online
     (Photo: NaTakallam)

    The City’s Cameron Weymes examines the work of NaTakallam, a business that hires displaced people as language teachers online.

    NaTakallam, which means “We Speak” in Arabic, was launched in 2016 by Aline Sara, a Lebanese-American woman who was looking for an affordable way to improve her native Levantine dialect of Arabic while living in New York.

    At this time, millions of Syrians were fleeing the brutal civil war in their country, mostly to neighbouring countries such as Lebanon, Turkey, Iraq and Jordan. 

    Sara saw an opportunity to provide an income to displaced people through an online teaching service that would connect Syrians with learners from around the world, and decided to establish NaTakallam.

    The company now works with over 100 conversation teachers and provides Arabic language courses in partnership with Cornell University in the US.

    NaTakallam has subsequently expanded to include Persian, Spanish and French, hiring displaced people from Iran, Afghanistan, Venezuela and Central America.

    Shadi Khaled is one of NaTakallam’s dozens of refugee employees.

    Shadi was a music teacher in northern Syria when the war forced him and his family to seek refuge in neighbouring Iraq in 2013.

    Despite this, Shadi found his teaching qualifications were not recognized by authorities in northern Iraq. 

    Shadi Khaled at his home in northern Iraq
    Photo: Shadi Khaled

    After almost four years of working in a variety of jobs, including carpentry, he was hired by NaTakallam in 2017 as a language teacher.

    Shadi now conducts online conversation classes in Arabic to students around the world from his home in a refugee camp near the Iraqi-Kurdish city of Erbil.

    “The best thing about the programme is that it gives students an opportunity to practice their language skills and allows teachers to provide for themselves and their families,” he said.

    “At the moment I currently have ten students, some of who are now fluent in Arabic. We do grammar and vocabulary along with discussions about various topics like politics, economics and history.”

    Many displaced Syrians in the Middle East are unable to work due to a lack of work permits and other impediments.

    As a result, millions of people, often highly educated, are reduced to handouts and cash in hand labour jobs. 

    NaTakallam allows displaced Syrians to overcome some of these obstacles by providing them with an income.

    For example, Shadi is unable to send and receive bank transfers due to his refugee status in Iraq, but can now get paid by NaTakallam through the local Western Union.

    According to Shadi, the coronavirus crisis has increased demand for classes, as learners seek to make use of their free time.

    “The situation here in Northern Iraq is the same as other countries, we’ve been partially on lockdown, giving us more free time. 

    “Since the coronavirus crisis began many of my students are calling me from around the world and saying ‘we have extra time now, it’s a good opportunity for us to do extra practice’,” he added.

    NaTakallam founder Aline Sara
    Photo: NaTakallam

    Shadi uses his income from NaTakallam to provide for his wife and two children, who have also gotten to know some of the Arabic learners.

    “My students speak with my family and I with theirs. Our lessons are an exchange in cultures and traditions,” Shadi added.

    “We are not just teachers and students, our bond is greater than that. I tell my students not to be shy in asking anything from me, we are like family and it’s common to keep in touch after a course has come to an end.

    “Natakallam has been my window to the world, each program allows me to travel the globe.”