Tag: ryanair

  • Ryanair navigating turbulent times

    Ryanair navigating turbulent times

    By Gavin Hyland

    Ryanair chief executive Michael O’Leary has decided to ground 25 of the airlines 400-strong fleet in order to stem the flow of cancellations this winter.

    Ryanair is often in the news but it is not their flash sales that have people talking. The largest budget airline in Europe has cancelled over 300,000 bookings for September and October with a further 400,000 cancellations stretching until March 2018.

    The airline put the cancellations down to pilot leave all accumulating at the same time but reports have suggested that the Irish airline is losing pilots to competitors such as Norwegian Air and EasyJet.

    Ryanair has denied these reports but there will be concern at the expansion of these companies in a market previously dominated by Ryanair. Norwegian Air have ordered 200 aircraft to add to their growing fleet.

    Ryanair figures

    EasyJet are competing with Lufthansa as potential bidders for the struggling Air Berlin as part of their expansion. The British airline also capitalised on the struggles of Ryanair by announcing a further aircraft will operate their Belfast to London Stansted route, just days after Ryanair announced it was cancelling this route for the winter.

    Kenny Jacobs, Chief Marketing Officer for Ryanair said: “90% of customers affected by the 18,000 schedule changes from November to March will be re-accommodated or refunded by October 1st.” It is not known if the company reached that target.

    The financial fallout of the cancellations is still unknown. It is the reputational damage inflicted by the cancellations and its management that will worry Ryanair bosses.

    The company announced over 1 million seats were on sale on September 29th on assurances that there would be no further cancellations, only for 400,000 more bookings to be cancelled, including some of those purchased on the September 29th sale.

  • New site take-off? 9 ways you know you’re flying Ryanair

    New site take-off? 9 ways you know you’re flying Ryanair

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    Sit back and relax, right? Photography: ‘fabbriciuse’ via Flickr

    Ryanair has finally accepted their website is AWFUL.

    Speaking on RTE’s Prime Time, Chief Executive Michael O’Leary accepted that the site is “the source of most complaints [from customers]”.

    O’Leary described the site as “clunky” and “very frustrating”, echoing the user experience of… everyone.

    But we’re in luck, O’Leary has promised a rollout of developments in the coming weeks making the site “simpler to engage with”.

    To celebrate the good news, The City has compiled a list of the nine ways you know you’re on a Ryanair flight.

    1. You’ve inadvertently added travel insurance, RyanairTalk or a bus transfer to your booking.

    We’ve all done it, at least once. The frustration of booking the flight becomes a minefield of finger-slips. And that travel insurance doesn’t come cheap!

    Ryanair 2

    2. Ok. You’ve made the booking. Wait. You forgot to print out the boarding pass!

    Quick! You’ve twenty minutes until the four hour deadline. It’s a game of mission impossible with the printer cables.

    Ryanair 3

    3. Phew, you’re at the airport. Carry-on luggage? Ryanair doesn’t think so!

    You bought duty-free didn’t you? Silly, silly silly. You’re clearly a Ryanair nube. Now comes the 10 minute struggle at the departure gates stuffing Toblerones and that reduced bottle of Jack into your tattered old school rucksack.

    Ryanair 1

    4. You’re in. Time for the seat scramble.

    It’s like a game of musical chairs, except your only sound track is the gentle hum of elevator music. Yep, no pre-assigned seating with Ryanair. Get held up at the departure gates with that Toblerone? Welcome to the seat right at the back next to the screaming baby.

    ryanair 3

    5. Buckle up. Phone on airplane mode and… OFF. Ready for your safety demonstration?

    Keep tuned in, because blink and its gone. Your hostess of the most-ess will be throwing on the oxygen mask and life vest like it’s a real life emergency. Don’t forget to thoroughly read the safety card!

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    6. And it’s take off! Sit back, enjoy the ride and, you guessed it, the Ryanair lottery tickets.

    Relax they said. Take a nap they said. Oh, and listen to us drone on as we patrol the isle with tickets, perfumes, e-ciggarettes and miniature aeroplanes.

    Ryanair 5

    7. It’s no use, you’re awake. You might as well get a cup of tae. €3!?

    Yep, and you better hope you’re sorry tush you’re not hungry. A packet soup is another €3.50, and a panini accompaniment will set you back €5.50. Wallet empty and only 15 minutes into the flight. Lets hope you’re not travelling too far.

    Ryanair 6

    8. You got some sleep and the captain’s announcing the landing. Wait for it… wait for it… “toot to-toot!”

    The infamous Ryanair on-time trumpet jingle.

    Ryanair 7

    9. Phone on and airplane mode off. Hysterical beeping from your phone. Backpack on. Ready for the hike to the arrivals lounge?

    That’s an estimated 30 minute walk. What Ryanair doesn’t tell you is that the secret to their cheap flights is in them having you walk half the journey… enjoy! Oh, and welcome to your destination.

    Ryanair 9

    Got any other fond memories of your Ryanair travels? Tell us in the comments!